Word / phrase required
☰
If you have a cough, fever or shortness of breath since returning from a category 1 or 2
risk area, phone your GP or NHS 24 (111) if your GP is closed.
If you don't have symptoms,
visit
NHS inform.
for general advice or phone 0800 028 2816.
| 1. Introduction to the 111 serv... | 4. During your call |
| 2. When to phone 111 | 5. After your call |
| 3. Who you will speak to |
You should only phone 111 if you're too ill to wait until your GP practice reopens.
Read the latest guidance about when to phone 111 if you have recently travelled from a category 1 or 2 risk area.
If you think that someone's life is at risk you should phone 999 immediately.The 111 service isn't suitable for medical emergencies.
We have direct links to the Scottish Ambulance Service, so if you call us and we think that you need an ambulance, we can get you one.
If you have difficulties hearing or communicating you can call NHS 24's 111 service (18001 111) or NHS inform (18001 0800 22 44 88) on a textphone.
If you're deaf but want to use the phone service you can use the ContactSCOTLAND-BSL interpreting video relay service. This service is available 24/7.
If you 're looking for advice on treating common health problems why not consult our self-help guides on NHS inform? You may find an answer to your question here without having to call us.
To find health services near you, visit Scotland's Service Directory on the NHS inform website. You can search for:
More detailed health and care information can be found through our health information service: NHS inform.
You might be advised to see your local community pharmacist. They can help with the treatment of many minor ailments and they can also make emergency supplies of certain prescription medicines in certain circumstances.
NHS 24 can't prescribe new medicine over the phone and we do not deliver medicine to your home. If you've run out of medication, your local pharmacist may be able to help you, depending on the type of medication you require.
If you've run out of methadone or any other substitution therapy then you need to wait until your own GP or the pharmacy (chemist) you normally attend is open again.
More information can be found within our 'accessing medicines' self-help guide on the NHS inform website.
