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Coronavirus (COVID-19)

If you have a cough, fever or shortness of breath since returning from a category 1 or 2 risk area, phone your GP or NHS 24 (111) if your GP is closed.
If you don't have symptoms, visit NHS inform. for general advice or phone 0800 028 2816.

Patient Advice and Support Service

PASS is delivered by Citizens Advice bureaux and provides free, accessible and confidential information to patients, their carers and families to raise awareness of their rights and responsibilities when using NHS services.

Specialist advisors can also support you to provide feedback, comments, concerns or complaints about the NHS.

Contacting PASS

You can contact PASS by:

  • visiting the PASS website at www.patientadvicescotland.org.uk and use webchat
  • phoning the new PASS national helpline 0800 917 2127
  • going to your local citizens advice bureau (CAB). Find the address for your local CAB on the PASS website.

Visit the Patient Advice and Support Service